| Issue ID | 589346 |
| Internal NHTSA # | 10158286 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2005 |
| File date | 07/01/05 |
| Component | SERVICE BRAKES, ELECTRIC |
| Product type code | VEHICLE |
| Description of the problem | Electrical problems out of service 18 days, srs/airbag failures out of service 18 days, ac/defrost blower motor failures out of service 12 days, brakes out of service 9 days, transmission (idle surge/up shifting/stalling) out of service 10 days, front end/tires out of service 10 days. During the lemon law final repair attempt, the dealer wrote on work order that they had installed new brakes because they found "after market brakes" on car. The only place the car has ever been serviced was the dealership where we purchased it. We asked the service advisor and assistant service manager (first they said the brakes were thrown out and then they said the parts were shipped to mb) and wrote two certified letters to mercedes benz for the removed parts so we could track the serial numbers. We were ignored. The regional representative who initiated the "brake replacement" was conveniently "promoted out of the area" just before the lemon law hearing so he could not be questioned. We had been complaining about the brakes, especially the stopping distance, from the beginning and they kept saying no problem found. The dealer would not document it on the work orders. *jb |
| Vehicle Mileage at Failure | 820 |
| Number of Occurences | 9 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM CITY, FL |
| VIN pattern | WDBUF65J55AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 23/12/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF PALM BEACH |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |